Privacy Policy

What Information Do We Collect From You

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
When you purchase something from our store, we collect the personal information you provide to us as part of the buying and selling process, such as your name, address and email address.
Additionally, with your permission, we may send you emails about our store, new products, and other updates, such as holiday promotions.

Who Can Be Access To Your Information

We may pass your information to our third-party service providers to complete tasks on our behalf and provide services to you, such as processing payments, shipping and sending email communications. However, when we use third-party service providers, we only disclose the personal information necessary to provide the service, and we have contracts requiring them to keep your information secure and not to use it for their own direct marketing purposes. We will never sell or rent your information to third parties.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them in connection with transactions related to your purchases.
For these providers, we recommend that you read their privacy policies so that you understand how your personal information is handled by these providers.

In particular, certain providers may be located in or have facilities located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdictions in which that service provider or its facilities are located.

Once you leave our Store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

How To Protect Your Information

We are committed to protecting your personal data and the systems on which it is stored. We have defined and implemented appropriate technical and organizational measures to protect against unauthorized access, illegal use, inadvertent loss, damage or destruction. Therefore, we only process your personal data where appropriate and necessary. Because we recognize that security threats may emerge and change, and because we want to maintain your trust in us over the long term, we regularly review and update our security measures and infrastructure in order to minimize operational risks and keep our security Plans are kept up to date and aligned with our industry’s standards and best practices.

If you provide us with your credit card information, that information is encrypted using Secure Sockets Layer technology (SSL) and stored using AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement other generally accepted industry standards.

Personal Information Retention Period

We store your personal data where necessary to fulfill the purposes for which it was collected. Whenever we need to send you newsletters you have subscribed to, provide you with customer service, answer inquiries, etc.

As for payment information, if you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only for the time necessary to complete the purchase transaction. Once completed, your purchase transaction information will be deleted.
We may disclose your personal information if required by law or if you violate our Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Cookies

Like most websites, True Image uses cookies to help deliver a more personalised service to our users.

Google Analytics

We use Google Analytics to help us learn about who visits our site and what pages are being looked at. Google deploys specific cookies for this service. The cookie generates information about your use of this website (including your IP address), which is sent to and stored on a Google server in the United States. We use preserved information to analyze website activity, compile reports for website owners, and provide related services. Data in these analyses is processed only with your consent.

Age Of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have granted us permission to enable any of your minor dependents to access this site.

You Have The Rights As Data Subject

a. Right of access: You have the right to demand information about personal data processed by us that relates to you. When requesting information you should formulate your request precisely, so that we can collate the necessary data without problems. Please note that your right of access may be limited in certain circumstances, in accordance with statutory regulations.

b. Right to rectification: If the data relating to you is inaccurate or no longer accurate, you can request it to be changed. If the data about you are incomplete, you can request that the necessary data be added.

c. Right to erasure: You can request the deletion of your personal data. Your right to erasure depends on certain factors, including whether we need to hold the data about you to carry out our statutory duties.

d. Right to object: You have the right to object at any time to the processing of data relating to you, for reasons arising out of your particular situation. However, we may not always be able to comply with your request, e.g. if we are obliged by law to carry out processing within the context of our legal or official task fulfilment.

e. Revoking your consent: If we are dependent on your consent as the legal basis for the processing of your personal data, you may revoke this consent at any time. Please note that we shall have to verify your identity before fulfilling your request to exercise your rights under data protection legislation. This procedure facilitates the protection of our customers' personal data against fraudulent requests.

Updates Of True Image Privacy Policy

This Policy may be routinely subject to change or to additions.
Changes and clarifications will be effective immediately upon posting on the website. If we make material changes to this policy, we will notify you here that this policy has been updated so that you are aware of what information we collect, how we use that information, and under what circumstances, if any, we use and/or disclose it information.
It was last updated in July 2024.